Mobbit. builds bespoke business software for small businesses: staff dashboards, workflow tools, admin systems and portals, designed around how your business actually runs. And we’ll tell you when an existing product would do the job better.
Where the work lives
Bookings and customers usually get software first. The jobs around them, the approvals, handovers and checklists, end up wherever there was room.
What it can be
Some of it is only ever seen by your team. Some of it is for customers, suppliers or partners. Most businesses need a bit of both.
Today’s work on one screen: who’s in, what’s due, what needs a decision.
Used byFront desk, floor staff, managers
Requests that go to the right person, wait for an answer and leave a record.
Used byManagers and the people asking
The records, schedules and paperwork that keep the business legal and organised.
Used byOwners and office staff
Jobs, orders, rotas or stock moving through stages, with nothing lost between them.
Used byWhoever does the work
A secure place for people outside the business to check progress, upload documents or make changes.
Used byYour customers, suppliers or partners
One system across every location, with head office seeing the whole picture and each site its own.
Used byHead office and every site
Customer records are often at the centre of it; see bespoke CRM. If bookings are, start with booking systems.
One workflow, end to end
Most work isn’t done by one person. A good system knows who does each step, tells them when it’s their turn, and keeps the history. Here’s a support request in the franchise example.
1Step 1
From their own portal, instead of an email.
4Step 4
No chasing; the portal shows every update.
2Step 2
The support desk routes it to the right field manager.
5Step 5
The request stays on the operator’s record for next time.
3Step 3
Notes and next steps added from a phone, on site.
Operator
From their own portal, instead of an email.
Head office
The support desk routes it to the right field manager.
Field manager
Notes and next steps added from a phone, on site.
Operator
No chasing; the portal shows every update.
Head office
The request stays on the operator’s record for next time.
In the work
Every example project has an operational side the public never sees. They’re representative builds rather than client case studies.
Example project · Franchising · B2B
Franchise CRM & Growth Platform
Recruitment, territories, onboarding and operator support in one place, with head office, field managers and operators each seeing the parts that are theirs.
Family leisure
Fitness & sport
Hospitality
Is it the right answer?
It costs more up front than a subscription, and it’s only worth it when it fits a real, recurring problem. Four questions we’ll ask with you.
Sometimes the best software is a product you already pay for, set up properly.
Then use it. We’d rather help you set it up or connect it to what you have than build a copy.
Software makes a process stick. If it changes every month, it’s worth settling first.
A job done twice a year rarely justifies a build. One done fifty times a day might.
Count the hours, mistakes and missed follow-ups. If it’s not much, a spreadsheet is fine.
If it is
The one that costs the most time or causes the most mistakes today.
Customer records, bookings or the tools you already pay for.
Add the next piece once the first is part of the day.
How we work
The same six stages as everything we build. We map the workflow as it really happens, workarounds included, and show you how it will work before we build it. You’ll get a clear quote before any work starts.
Stage 1
We start with your business, not technology. What do you do, how do customers find you, and what’s frustrating right now?
Stage 2
Together we map how customers, bookings, staff and admin flow today — including the workarounds nobody likes to admit to.
Stage 3
We design the website and the system behind it around that map, so you can see exactly how it will work before we build it.
Stage 4
We build in clear stages. You’ll see real progress along the way, not just a big reveal at the end.
Stage 5
We test with real-world scenarios — the busy Saturday, the last-minute change, the customer who books on their phone in a queue.
Stage 6
We launch, make sure you and your team are comfortable, and stay around for support and improvements.
Questions
Often, yes. Accounting, payments, calendars and email tools usually offer ways to connect. We’ll look at what you use and recommend what to join up and what to leave alone.
No, and we’d usually advise against it. Starting with one workflow keeps the cost and the risk small, and the next piece is built to fit with it.
Permissions are part of the design. Staff, managers, sites and anyone outside the business each see what their role needs, and only that.
Tell us. Changes are scoped and quoted before they’re made, so the software keeps up with the business rather than holding it back.
It depends on the workflow and how much it connects to. You’ll get a clear quote before any work starts, and we’ll say so if an existing product would be the better buy.
The spreadsheet everyone’s scared to touch, the inbox that runs a process, the job only one person knows how to do. We’ll come back with honest thoughts on what would help, even if the answer isn’t software.